Goal 1: Create a process through which any person contacting a community partner will receive a culturally competent, appropriate response to identify needs.
Goal 2: Create a process through which community partners make appropriate referrals to services or providers to address the needs identified.
Goal 3: Create a process through which any person contacting the appropriate community partner receives services in a competent and timely manner.
Goal 1: Support the active participation of individuals and family members throughout the behavioral healthcare system.
Goal 2: Integrate family perspective into all organizational levels of Mental Health Connection, including decision-making and policy development.
Goal 3: Within five years, all providers/agencies will have implemented a highly individualized transition planning process.
Goal 1: Identify core components of Mental Health Connection mission and translate these into measureable outcomes.
Goal 2: Utilize data, evaluation and outcomes to determine the effectiveness of the Tarrant County behavioral health system.
Goal 3: Communicate system-wide indicators and outcomes to the community at regular intervals.
Goal 1: Develop, adopt and operationalize a set of guidelines for quality behavioral health care specific to level of care.
Goal 2: Establish and encourage community partner accountability for continuous quality improvement.
Goal 1: Establish seamless, integrated systems of care among agencies.
Goal 2: Establish partnerships with traditional and non-traditional community partners to increase awareness of behavioral health issues.
Goal 3: Foster integration of behavioral health with other health systems.
Goal 1: Engage a broadly representative group of community partners and other stakeholders in determining needs and priorities for the collaboration.
Goal 2: Use the existing structure of Mental Health Connection to organize, support and monitor development and implementation of the strategic plan.
Goal 3: Organize and articulate an advocacy agenda and identify and pursue funding for community programs and services.
Goal 1: Identify, recruit and support a high-quality workforce that views human service work as desirable, motivating and satisfying.
Goal 2: Improve service quality through the provision of training and support to the workforce.
Goal 3: Improve service quality through a well-informed, culturally and linguistically competent and engaged workforce.